🚚 Shipping Policy – Modasonali Furniture Store
Effective Date: March 1, 2025
At Modasonali Furniture Store, we are committed to providing fast, reliable, and secure shipping for all orders. Below are the details of our shipping policies, processing times, delivery options, and tracking information.
1. Order Processing Time
📦 Orders are processed within 1-3 business days (excluding weekends and holidays).
✅ After placing your order, you will receive an order confirmation email.
✅ Once shipped, you will receive a shipping confirmation email with a tracking number.
📌 Note: Processing times may be extended during peak sales periods.
2. Shipping Methods & Estimated Delivery Times
🔹 Standard Shipping: 5-10 business days
🔹 Express Shipping: 2-5 business days
🔹 International Shipping: 7-15 business days (varies by destination)
🚀 We partner with trusted carriers like DHL, FedEx, UPS, and USPS to ensure your package arrives safely.
📌 Important: Delivery times are estimates and may vary due to factors like customs delays, weather conditions, or carrier issues.
3. Shipping Rates & Fees
💰 Shipping fees are calculated at checkout based on:
✔️ Destination country
✔️ Package weight & size
✔️ Selected shipping method
✅ Free Shipping: We offer free standard shipping on orders over $[Insert Amount] (for select regions).
📌 International Orders: Customers are responsible for any applicable customs duties, import taxes, and local fees imposed by their country.
4. Order Tracking
🔍 Once your order ships, you will receive a tracking number via email to monitor your package in real time.
📌 Tracking Not Updating? Sometimes, tracking updates may be delayed due to carrier processing. If your tracking has not updated within 48 hours, please contact our support team.
5. Lost, Stolen, or Damaged Packages
🔹 If your package is lost or stolen, please notify us immediately at info@modasonali.com.
🔹 If your order arrives damaged, contact us within 48 hours of delivery with photos of the damaged item and packaging.
🔹 While we work with carriers to resolve delivery issues, Modasonali Furniture Store is not responsible for lost or stolen packages once marked as “delivered” by the carrier.
6. Address Accuracy & Delivery Issues
🚨 Please ensure your shipping address is accurate before placing an order.
✔️ If an incorrect address is provided and the package is returned to us, the customer is responsible for reshipping fees.
✔️ Modasonali Furniture Store is not responsible for delivery issues due to incorrect addresses provided by customers.
7. Need Assistance?
📍 Modasonali Furniture Store – Customer Support
📞 Phone: (732) 880-3284
📧 Email: info@modasonali.com
🌐 Website: https://modasonali.com/
🔹 We appreciate your trust in Modasonali Furniture Store! Shop with confidence and enjoy fast, secure delivery! 🚀