Shipment Policy

Effective Date: January 8, 2025

This Shipment Policy provides information about the shipping methods, costs, and delivery times for purchases made on the Modasonali website, https://modasonali.com.

1. Shipping Methods

  • Standard Shipping: We offer standard shipping for most of our products. The shipping method and carrier will be determined based on your location, the size of your order, and other factors. We work with reputable carriers such as FedEx, UPS, and USPS.

  • Specialized Furniture Shipping: For large or heavy furniture items, we use specialized furniture carriers to ensure safe and reliable delivery. This may include white-glove delivery options, which provide additional services like in-home setup.

  • Delivery Options: We may offer additional delivery options, such as express shipping or white-glove delivery (installation and assembly), depending on your location and the items purchased. Please contact us for details and availability. Delivery options may vary by product and location.

  • Curbside Delivery: For oversized or heavy items, we may offer curbside delivery, meaning items will be left at the curb and you are responsible for bringing them indoors.

  • Scheduled Deliveries: For some larger items, scheduled deliveries will be required, in which you must be available to accept the delivery on the date and time provided.

  • Threshold Delivery: Some large items may be eligible for threshold delivery, meaning delivery to the first dry area of your home. This may be your garage, porch, or main entry way.

2. Shipping Costs

  • Calculation: Shipping costs are calculated based on the following factors:

    • Shipping destination (based on postal codes)

    • Weight and dimensions of the items

    • Chosen shipping method

    • Insurance costs (if necessary)

  • Shipping Rates: Shipping costs will be displayed during the checkout process before you complete your order.

  • Free Shipping: We may offer free shipping on certain orders, subject to promotional terms and conditions. Please check the details of any offers. Free shipping may be offered on orders meeting a minimum order value, as specified.

  • Extra Fees: Extra fees may apply for additional delivery services, such as white-glove delivery, remote areas, and address corrections.

  • Custom Fees: Please be aware that you are responsible for any applicable duties or custom fees that may occur when shipping across state lines or any applicable taxes.

3. Delivery Times

  • Processing Time: Order processing times vary depending on the products purchased and current order volume. Typically, orders are processed within 1-3 business days. Please note that during holidays and peak seasons, processing time may take a bit longer.

  • Shipping Time: Shipping times vary depending on your location and chosen shipping method. Delivery estimates will be provided during the checkout process.

  • Estimated Delivery: Please note that delivery times are estimates and not guarantees. Delays may occur due to factors beyond our control, such as weather, carrier issues, peak season demand, or logistical challenges.

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and link. You can track your delivery status through the provided link.

4. Shipping Restrictions

  • Geographic Limitations: We currently ship within the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or outside of the United States at this time.

  • Specific Products: Some products may have specific shipping restrictions due to size, weight, or other factors. Large furniture items may have limited availability in certain areas.

  • Delivery Areas: Delivery may not be possible in remote areas or locations with limited access. We will notify you as soon as possible if delivery restrictions apply to your address.

  • Third-Party Logistics: In some circumstances, we use third-party logistics providers for shipping and delivery.

5. Delivery Inspection

  • Inspection Upon Arrival: Please inspect all items carefully upon delivery. Note any visible damage or defects on the delivery receipt or other documentation before signing for the package.

  • Reporting Damages: If you notice any damage or defects upon delivery, please contact us within 48 hours with photos and your order information. Any damage reported after 48 hours may not be eligible for a claim.

6. Delivery Address

  • Address Accuracy: Please ensure that your delivery address is accurate. We are not responsible for orders that are delivered to incorrect addresses due to errors on your part. Please check your information before placing the order.

  • Delivery Signature: For some items, a signature may be required upon delivery. If you are unable to receive the delivery in person, you may be able to leave a note for the carrier to leave the package at your door at your own risk.

  • Address Changes: If you need to change your shipping address after an order has been placed, please contact us immediately. Address changes are not guaranteed and depend on the current shipping status of the order.

  • Multiple Delivery Attempts: If you are unavailable to receive your delivery, the carrier may attempt delivery on another date. Extra fees may apply if the package is not successfully delivered after multiple attempts.

7. Changes to Shipping Policy

  • Policy Updates: We may update this Shipment Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about our Shipment Policy, please contact us: