Sales Policy

Effective Date: January 8, 2025

This Sales Policy governs all purchases made from Modasonali through our website https://modasonali.com. By placing an order with us, you agree to the terms outlined below.

1. Ordering

  • Order Placement: To place an order, select the items you wish to purchase, add them to your cart, and proceed through the checkout process. By completing your order, you are making an offer to purchase the product(s).

  • Order Confirmation: After you complete your order, you will receive an automated email confirmation with your order details. Please ensure that your email address is correct. This confirmation does not signify acceptance of your order, but merely acknowledges that we have received it.

  • Order Acceptance: We reserve the right to accept or reject any order placed with us for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. If we reject your order, we will notify you promptly and provide a full refund if applicable.

  • Inventory: All orders are subject to product availability. We make every effort to keep our online inventory accurate, but if an item is out of stock after your order is placed, we will notify you as soon as possible and provide options for a refund, replacement, or estimated time of replenishment.

  • Pricing: All prices are displayed in U.S. dollars and are subject to change without prior notice. We will honor the price you see at the time of purchase, but prices may vary if an order is canceled and reordered.

  • Sales Tax: Applicable sales tax will be applied to your order based on your shipping address, in accordance with state and federal laws.

  • Promotional Codes: Promotional codes and discounts may be subject to specific terms and conditions. Only one promotional code may be applied per order.

  • Quantity Limits: We reserve the right to limit the quantities of items purchased by any single user or household.

2. Payment

  • Payment Methods: We accept various payment methods, which are displayed during the checkout process. These may include credit cards, debit cards, PayPal, and other online payment options.

  • Payment Processing: All payment transactions are processed through secure third-party payment gateways. We do not store your payment details.

  • Payment Authorization: Your order will only be processed once payment has been successfully authorized.

  • Billing Information: Please ensure all billing information is accurate. We reserve the right to cancel any order if the billing information is not verifiable.

  • Fraud Prevention: We may use fraud prevention measures and may request additional verification if we suspect any fraudulent activity.

3. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipment Policy for detailed information on shipping costs, methods, and delivery times.

  • Delivery: We aim to deliver your order within the estimated timeframe, but delays may occur due to factors beyond our control. We will notify you of any significant delays.

  • Delivery Inspection: Upon delivery, please inspect your items for any damage or defects. Contact us immediately if you discover any issues.

  • Large Furniture Items: Please ensure you are prepared to receive large furniture items on the delivery date, including clearing pathways and sufficient personnel for lifting and entry of the furniture.

  • Third-Party Delivery: In some circumstances, delivery services may be outsourced to reputable third-party companies, ensuring safe and reliable delivery.

4. Returns and Refunds

  • Return Policy: Please refer to our Refund and Returns Policy for information on our return process and refund eligibility.

5. Warranty

  • Warranty Information: We provide a limited warranty on our products. Please refer to the specific product description for warranty details. The warranty usually covers manufacturing defects but does not cover damages resulting from misuse, neglect, accidents, or normal wear and tear.

  • Warranty Claims: To make a warranty claim, please contact our customer support team and provide proof of purchase and detailed descriptions of the defects.

6. Errors and Inaccuracies

  • Website Information: While we strive to ensure the accuracy of our website, errors and inaccuracies may occur. We reserve the right to correct any errors or inaccuracies and to cancel orders that are based on incorrect information.

  • Typographical Errors: If a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel orders placed for the product at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. We will contact you as soon as possible in this circumstance.

7. Intellectual Property

  • Content Ownership: All content on this website, including text, graphics, logos, images, videos, and software, is the property of Modasonali or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content from this website without prior written permission.

8. Modifications to Sales Policy

  • Policy Updates: We may update this Sales Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about our Sales Policy, please contact us: